Privacy policy

PI-Product Manager Privacy Policy

1. Introduction

Welcome to PI-Product Manager! At PI-Product Manager, we are committed to safeguarding your privacy and ensuring that your personal information is secure. Our app is designed to help Shopify store owners create product listings without requiring coding skills, streamlining store management.

This Privacy Policy explains how we collect, use, and protect the personal data you provide while using PI-Product Manager. By using this app, you consent to the data handling practices described here.

2. Information Collection

We collect the following types of data:

  • Personal Information: We collect limited personal information such as name, email, and payment details. This information is used exclusively for running the app and will not be shared for other purposes.

  • Usage Data: We collect analytics and performance data to ensure smooth functioning. We only access data from your store for troubleshooting purposes, and we do not store or share any sensitive data externally.

  • Data from Integrations: The app integrates with Shopify to retrieve the required data for creating and managing product listings. This includes access tokens, shop names, and data necessary for app functionality.

3. How Information is Used

We use the information collected to:

  • Provide the core functionality of the app, allowing you to create and manage product listings on Shopify.

  • Optimize and enhance the performance of the app by analyzing usage data to identify issues or inefficiencies.

  • Communicate with users to send updates, support responses, and relevant information.

  • Comply with legal obligations, such as responding to legal requests.

4. Sharing Information

We only share your data in limited circumstances:

  • With Service Providers: We work with third-party service providers for services like hosting and data storage. These parties are bound by contractual obligations to keep your data secure and to only use it for providing services on our behalf.

  • Legal Compliance: If required by law or a court order, we may share your information to comply with legal requirements.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to this Privacy Policy.

5. Data Security

At PI-Product Manager, we employ industry-standard encryption and security measures to protect your data. These measures include:

  • Encryption: We use encryption protocols such as SSL/TLS to ensure that data transmitted between our app and Shopify is secure.

  • Access Control: Access to stored data is restricted to authorized personnel only.

  • Regular Security Audits: We conduct periodic security reviews and audits to identify and address vulnerabilities.

  • Data Deletion: Data, including temporary data like Excel uploads, is deleted from our systems once it is uploaded to Shopify, ensuring that only essential data is retained.

Our team is constantly monitoring and updating our security measures to stay ahead of emerging threats.

6. User Rights

  • Access to Data: You have full access to the product listing data created within the app. Other data is managed directly in your Shopify store.

  • Data Deletion: You can request the deletion of any data created in our app, which will be permanently removed from our servers.

  • Opt-Out of Communications: We do not send unsolicited messages. Any communications you receive, such as app updates or support messages, can be managed directly within the app.

  • Edit or Update Data: You can modify the data created within the app at any time. These changes will automatically sync with your Shopify store.

7. Cookies and Tracking Technologies

We do not use cookies or tracking technologies within PI-Product Manager. All interactions with Shopify are API-based, and no local storage is used beyond session management.

8. International Data Transfers

If data is transferred internationally, PI-Product Manager ensures that proper safeguards are in place, in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).

9. Children’s Privacy

Our app is not intended for individuals under 18 years of age. We do not knowingly collect or store information from minors.

10. Changes to Privacy Policy

We reserve the right to update this Privacy Policy as necessary. If significant changes are made, we will inform users by:

  • Posting an update within the app.

  • Sending an email notification to registered users.

  • Providing an in-app notification.

Your continued use of the app after any updates constitutes acceptance of the revised policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

PI-Product Manager
Email:

SProductManager@pinnacleintegrationsoftwaretechnology.com